Our Services
Here are our services
a) Organisation Design and Development
As HCMC, we have relevant and successful experience in conducting organisation design reviews to ensure alignment of mission, vision, organisation structure, capturing key departments, roles and responsibilities to attainment of strategic objectives as well as budget requirements.
b) Compensation and Benefits Review/ Management
We provide a range of services to help our clients manage their reward and compensation proposition as follows:
Pay benchmarking: Includes bespoke pay and benefits surveys to assist the client to access vital information for a specific role or industry. Similarly, bespoke surveys can help you determine specific benefits or terms and conditions for a group of roles. We ensure salary survey data collect is robust and meets our clients’ needs. Our specialists are available to assist in interpreting findings and recommending practical solutions.
Industry salary survey clubs: We work with a group of organisations that consider themselves “peers” and who wish to benchmark their salaries with each other. We tailor our solutions to members’ needs.
Non-Executive Director/Board member remuneration and benefits survey
c) Recruitment and Selection
HCMC consultants have in-depth knowledge, skills and experience in successfully developing and implementing effective recruitment strategies to fill roles in various cadres covering various sectors.
We are trained and certified in various recruitment and selection methods including competency based interviews, assessment centres, experienced hires recruitment processes, psychometrics and personality testing amongst other techniques.
d) Performance Management
HCM consultants have expertise and training in review and development of simplified, robust performance management systems that are aligned to attainment of organisations strategic objectives and corporate planning processes. These include the balanced score card approach, management of performance by objectives amongst others.
Methodology/ Approach:
Information Gathering – In collaboration with the client, and key stakeholders, we strive to get an in-depth understanding of the client’s organisations current performance management system, its application and delivery against current strategic objectives, we will gather and review information from relevant documentation as well as conduct interviews with relevant staff members and stakeholder bodies.
Information Analysis / Review – The above information will be reviewed to determine and/or recommend changes to existing performance systems of recommend implementation of a new one that will align employees focus and performance/ productivity towards attainment of organisations objectives sustainably
Specific Assignment Deliverables:
Robust, simple performance management system aligned to attainment of organisations objectives.Performance management system focussed on employee productivity, performance and employee develop- ment in terms of requisite competencies.
e) Employee Relations Management
HCMC Consultants have good track record, expertise and knowledge of labour laws applicable in country as well as development and implementation of employee relations policies and successful negotiation of collective bargaining agreements which result in win/ win outcomes for both the employees and employer. This ensures a harmonious work environment that promotes productivity and attainment of individual as well as organisation goals.
Methodology/ Approach:
Conducting employee satisfaction surveys to determine levels of employee satisfaction as well as dissatisatisfaction and determine, recommend requisite remedial actions necessary.
Engagement of employee and management teams on labour laws and requisite employer / employee obligations and commitments thereof, for example right of employees to join trade unions.
Provision of technical advice on potential litigation issues such as unfair or procedural termination of employment and ways of minimising/ reducing litigation costs and negative impact on risk reputation to organisation.
Specific Assignment Deliverables:
Employee relations policy. Collective bargaining agreement.
Benefits to the Client Include
Improved employee and organisation productivity as a result of harmonious working environment.
Client/ employer compliance to regulatory requirements/ labour laws.
Reduced litigation costs that could arise from breach of regulatory requirements.
Successfully negotiated collective bargaining agreements.
Knowledge transfer in terms of applicable labour laws.
Costs to client
The costs vary and depend on nature, scope and complexity/ terms of reference of the assignment.
f) Outsourced Staff Management
HCMC facilitate provision of outsourced staff management services. This is as a result of realisation that is increasingly becoming a necessity for growth oriented companies seeking to cut down on operational overheads. The potential for reducing costs through outsourcing is enormous. In addition the list of services that can be outsourced is virtually endless. Each outsourcing situation comes with its own unique features, and we will ensure that the right outsourcing solution is available to meet your needs.
Methodology/ Approach:
Engage client to determine scope and range of services that may require outsourcing. Develop and implement contractual services agreement with client.
- Monitor and report progress to client.
- Specific Assignment Deliverables:
- Recruitment of staff upon client request.
- Issuing letters of contract clearly indicating terms and conditions of employment.
- Keeping details of all the staff contracts at all times and liaising with our clients’ representatives in making renewals.
- Administering disciplinary procedures and actions to the employees. Preparation of the payroll and administration of salaries and wages. Leave management.
- Staff performance appraisal where applicable.
- Deduction and remittance of statutory deductions to the various statutory bodies and filing relevant returns. Handling of the staff grievances as per the relevant labour laws.
- Spot check to ensure the staff in the list are actually in their respective stations of work. Salary surveys and advising our clients accordingly.
- Taking up an appropriate insurance covers for the staff we have sent to work for our clients. Taking up appropriate medical cover for the staff where the client requests.
Benefits to the Client Include:
- Flexibility – the user enterprise will have the flexibility to adjust staff requirements at any time to accommodate specific needs.
- Reduced Payroll and labour administration Costs – All administrative functions relating to the running and maintaining of a workforce will become our responsibility.
- Compliance with labour laws – since the workers are our employees, you are relieved of the responsibility of ensuring that the laws are complied with.
- Time & cost effectiveness- The time you spend in attending to Industrial disputes and other labour related negotiations are eliminated.
- Allows the user company to focus on Core Business leaving the issue of managing staff to experts.
g) Work Permit Arrangements
HCMC facilitates the process of applying for and obtaining work permits for expatriates / non Kenyan staff to enable them take up employment offers for various companies that have issued them with employment contracts subject to obtaining valid working documentation status in Kenya.
Working with our contacts through the immigration ministry, we have been able to successfully present applications for expatriate work permits in cases where skills are either not available in the country or on a bais of investor basis level for consideration.
h) Payroll Management Services
HCMC facilitates provision of payroll management services in realisation of the various challenges to many companies owing to the complexities of operations involved. Lack of adequate knowledge and skills to drive this critical function of an organization further complicates matters. Some of these challenges confronting many organizations today include but not limited to; an understanding of payroll management, attraction, retention and development of competent payroll professionals, compliance with statutory payroll related regulations, elimination of wastes and errors in payroll management in making it a function cost -effective function and balancing dual or multiple roles of staff involved in payroll processing.
Eliminating these challenges and enabling companies concentrate on their core objectives is behind the concept of outsourcing. A well-run payroll function from external consultants enables a company to focus on its core business. At HCM Consultants Ltd, we deliver quality and unparalleled services in payroll management and eliminate wastage of resources as we engage with payroll professionals skilled in various fields of payroll administration, finance, technology as well as human resource management.
Specific Assignment Deliverables:
Payroll checks and earning statements, Direct deposit report,
Standard reports Payroll registers
Report on statutory deductions. Management of reimbursement/Expense Statutory Compliance Management
Management of bonus, Ex-gratia, overtime, leaves encashment, and Provident Fund
Loan Management Arrears calculation Customized Reports
Specific Assignment Deliverables:
- Salary on employment of direct staff to handle payroll Stationary
- Printing of pay slips
- Investment on a payroll system/software
Cost to clients
- The costs vary and depend on nature, scope and complexity/ terms of reference of the assignment.
Specific Assignment Deliverables:
- Payroll checks and earning statements, Direct deposit report,
- Standard reports Payroll registers
- Report on statutory deductions. Management of reimbursement/Expense Statutory Compliance Management
- Management of bonus, Ex-gratia, overtime, leaves encashment, and Provident Fund
- Loan Management
- Arrears calculation
- Customized Reports
- Management of questions raised by the staff via phone, e-mail etc.
- Generation of hard and soft copy payroll
- Archiving Pay slips